(Editor’s Note: A previous version of this article said the 207 economy class passengers were rebooked onto SQ711. SIA has clarified that some passengers left on other flights. We have corrected the article to reflect this.)
Business class seats are expensive, luxurious affairs.
They can come up to double or triple the price of an economy class ticket, and with that comes an expectation of special treatment.
At the boarding gate, for instance, business and first class ticket holders are almost always called up first, while the rest of us wait in line.
Not this time, however.
What happened
On Apr. 4, 2024, an Airbus A350-900 operating…